Solutions

Service Centre Management

Service Centre Management Web App

Best in a class all-in-one solution for service management from scheduling, picking to dispatching. We aim to improve deliverability, serviceability, dispatching, and billing. Our company enhances the profitability of service centre business delivering simplified solutions to complex business needs with easy to use interface and feels natural.

KEY FEATURES

Planning And
scheduling

Product
information

Service
Engineer Report

Customer Profile
Management

Helpdesk

Planning & scheduling

Schedule item to be serviced before the service date using our smart scheduler to improve the speed of serviceability.

Product information

Provides product name, warranty and guarantee date & details, model no. of product to ease out the process of service booking. It also includes other details like past service history, invoice & receipt.

Service Engineer Report

Update service engineer’s information, model on which they are working, work details and timings.

Customer profile management

Collecting customer’s information and utilizing it for personalized interaction over the app. This includes collecting data over the customer’s previous interaction with the business to improve their services.

Helpdesk

Providing support to customers over any issue related to the service process from pickup to drop off the item.

Admin Panel

  • Add Service
  • Update Service
  • Billing
  • Service Report
  • Engineer
  • Engineer Report

User Panel

  • Pickup and drop date
  • Help
  • Report abuse
  • Product details
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