All openings
Full-time
Business Operations Manager
We are looking for a highly organised, execution-focused operator to work directly with the Founder and coordinate operations across all SJAIN business verticals — managing multiple priorities, ensuring accountability, tracking projects and building scalable operating systems.
- Raipur (Hybrid)
- Full-time
- Founder Office
- ₹4,80,000 – ₹9,00,000 per annum + performance incentives
- Reports to Founder & CEO
Founder office support
- Work directly with the Founder on strategic initiatives
- Coordinate meetings and follow-ups
- Prepare reports, presentations and business updates
- Track important decisions and action items
- Ensure execution of key business priorities
Business operations
- Manage daily operational workflows
- Maintain business dashboards and trackers
- Build and improve SOPs
- Ensure process compliance
- Monitor operational efficiency
- Coordinate cross-functional activities
CRM & sales operations
- Manage the CRM system
- Track leads and opportunities
- Follow up on proposals and quotations
- Maintain sales pipeline reports
- Coordinate client meetings
- Support business development activities
Project coordination
- Monitor project progress
- Track deliverables and deadlines
- Coordinate with consultants, vendors and partners
- Escalate delays and operational risks
- Maintain project documentation
Vendor & partner management
- Coordinate external partners
- Track vendor performance
- Maintain partner databases
- Manage service agreements and documentation
Reporting & dashboards
- Weekly management reports
- Revenue tracking
- Project status reporting
- Client engagement tracking
- KPI monitoring and operational analytics
Areas of support
- SJAIN Tech — proposal tracking, project coordination, deployment scheduling, client communication
- SJAIN Spaces — property operations, site coordination, vendor management, client onboarding
- SJAIN Governance — engagement tracking, documentation support, client coordination, compliance workflow monitoring
Skills we look for
- Excellent communication
- Strong organisational ability
- Problem-solving mindset
- Advanced Excel / Google Sheets
- CRM software knowledge
- Project management
- Documentation and reporting
- Process-oriented thinking
Nice to have
- Graduate / MBA preferred
- 2–6 years in operations, project management, founder office, consulting operations or business coordination
- Notion, ClickUp, Asana, Zoho CRM, HubSpot
- Microsoft Office, Google Workspace, ChatGPT / AI productivity tools
Success metrics
- Lead follow-up completion rate
- Proposal turnaround time
- Project delivery tracking accuracy
- Operational efficiency improvements
- CRM hygiene score
- Vendor response time
- Founder productivity support
- Revenue pipeline visibility
Career growth path
- 01Business Operations Manager
- 02Senior Operations Manager
- 03Chief of Staff
- 04Director – Business Operations
- 05Chief Operating Officer (COO)